Purpose

Previous research has examined the effects of discrete affects on voice; however, the role of trait and state affects in voice literature has received little attention. This study aims to address this important issue from a conservation of resources perspective, by exploring the influence of daily positive affect and emotional resistance to change on the voice of employees and their resulting work outcomes.

Design/methodology/approach

The study collected data about 285 daily episodes from 57 employees over five consecutive days, using an experience sampling method (ESM) through mobile surveys. The study found that emotional resistance to change was negatively related to employee voice and in-role performance.

Findings

Voice mediated the negative relationship between emotional resistance to change and in-role performance. The study also found that daily positive affect buffered the negative effects of emotional resistance to change on voice.

Originality/value

These findings extend the research concerning affect and voice; the study provides integrative insight into how affect dynamically influences organizations.

中文翻译：

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“我不想做，但我现在很高兴！” 情感，声音和角色表现

目的

先前的研究已经检查了离散影响对语音的影响；然而，特质和状态影响在语音文学中的作用却很少受到关注。这项研究的目的是从资源保护的角度出发，探讨日常的正面影响和情绪变化的抵制对员工的声音及其产生的工作成果的影响，从而解决这一重要问题。

设计/方法/方法

该研究通过移动调查使用经验抽样方法（ESM），连续五天从57名员工那里收集了285次每日事件的数据。研究发现，情绪上对变革的抵制与员工的声音和角色表现负相关。

发现

语音介导了对变化的情感抵抗与角色内绩效之间的负相关关系。该研究还发现，每天的积极影响可以缓解情绪变化对语音的负面影响。

创意/价值

这些发现扩展了有关情感和声音的研究。该研究提供了关于影响如何动态影响组织的综合见解。