Purpose

Decision-making and problem-solving are ongoing progressions of evaluating situations or problems, considering substitutes, making choices and following them up with the necessary actions. The relationship between managers’ decision-making and information technology (IT) has long been of interest to researchers. This study aims to examine the changes in novel technologies in facilitating managers’ decisions that influence the quality and timeliness of information and decision-making.

Design/methodology/approach

The present paper is a descriptive-correlative study in terms of the data collection method and is applicable in terms of purpose. In addition, the library-field method was used to collect information. Because of the target and subject of the research of the statistical population, this research contains all managers of a management organization that are 100 people. The present study is used in the structural equation modeling method to examine causal models and evaluate the reliability and validity of the measurement model. The presented model and the gathered information from the questionnaires were analyzed through SmartPLS software.

Findings

The results indicate that the IT infrastructure, expert systems, marketing information systems (ISs) and organizational variables significantly influence the ease of managers’ decision-making and considering these dimensions is a step in the success of managers’ decisions.

Research limitations/implications

This study used a questionnaire to collect information, which may result in some people refusing to provide a real answer and giving an unrealistic answer. This study is also cross-sectional, and therefore, makes it difficult to conclude about causality. In addition, access to statistics and information is one of the significant pillars of research.

Practical implications

The paper presents useful advice for improving decision-making. In addition, the topic is relevant to the ease of managers’ decisions. A better understanding of the impact of IT infrastructure, expert systems, marketing ISs and organizational variables could significantly enhance managers’ success.

Originality/value

The ideas and topics discussed are equally applicable to libraries and can provide new insights into the impact of IT infrastructures, expert systems, marketing ISs and organizational variables on the ease of decision makers as a source of competition.

中文翻译：

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研究信息技术和信息系统对管理者决策难易程度影响的模型

目的

决策和解决问题是评估情况或问题，考虑替代方案，做出选择并采取必要行动跟进行动的持续过程。长期以来，研究人员一直对管理者的决策与信息技术（IT）之间的关系感兴趣。这项研究旨在研究新技术的变化，以促进管理人员的决策，这些决策会影响信息和决策的质量和及时性。

设计/方法/方法

本文就数据收集方法而言是描述性的相关研究，在目的上也适用。另外，图书馆领域的方法被用来收集信息。由于统计人群研究的目标和主题，该研究包含一个管理组织的所有管理人员，均为100人。本研究用于结构方程建模方法中，以检验因果模型并评估测量模型的可靠性和有效性。通过SmartPLS软件分析了提出的模型和从问卷中收集的信息。

发现

结果表明，IT基础架构，专家系统，市场营销信息系统（IS）和组织变量会极大地影响经理决策的难易程度，考虑这些方面是经理决策成功的一步。

研究局限/意义

这项研究使用问卷调查来收集信息，这可能导致某些人拒绝提供真实的答案而给出不切实际的答案。这项研究也是横断面的，因此很难得出因果关系的结论。此外，获得统计信息也是研究的重要支柱之一。

实际影响

本文为改进决策提出了有益的建议。此外，该主题与管理者决策的难易程度有关。更好地了解IT基础架构，专家系统，市场营销IS和组织变量的影响可以显着提高经理的成功率。

创意/价值

所讨论的思想和主题同样适用于图书馆，并且可以提供新的见解，以了解IT基础架构，专家系统，市场营销IS和组织变量对作为竞争源的决策者的难处的影响。