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Examining the side effects of organizational Internet monitoring on employees
Internet Research ( IF 5.9 ) Pub Date : 2020-07-02 , DOI: 10.1108/intr-08-2019-0360
Hemin Jiang , Aggeliki Tsohou , Mikko Siponen , Ying Li

Internet monitoring in organizations can be used to monitor risks associated with Internet usage and information systems in organizations, such as employees' cyberloafing behavior and information security incidents. Extant research has mainly discussed the effect of Internet monitoring in achieving the targeted goals (e.g. mitigating cyberloafing behavior and information security incidents), but little attention has been paid to the possible side effects of Internet monitoring. Drawing on affective events theory, the authors attempt to reveal that Internet monitoring may cause side effects on employees' Internet usage policy satisfaction, intrinsic work motivation and affective organizational commitment.,The authors conducted a field experiment in a software development company. In total, 70 employees participated in the study. Mann–Whitney U test was employed to analyze the data.,The results suggest that Internet monitoring decreased employees' satisfaction with the Internet usage policy, intrinsic work motivation, as well as affective organizational commitment.,This study contributes to the literature by examining the side effects of Internet monitoring on employees. It also has implications for organizations to make appropriate decisions regarding whether to implement Internet monitoring.

中文翻译:

检查组织互联网监控对员工的副作用

组织中的互联网监控可用于监控与组织中的互联网使用和信息系统相关的风险,例如员工的网络游荡行为和信息安全事件。现有研究主要讨论了互联网监控在实现目标(例如减轻网络游荡行为和信息安全事件)方面的作用,但很少关注互联网监控可能产生的副作用。借鉴情感事件理论,作者试图揭示互联网监控可能对员工的互联网使用政策满意度、内在工作动机和情感组织承诺产生副作用。作者在一家软件开发公司进行了现场实验。共有 70 名员工参与了这项研究。使用 Mann-Whitney U 检验来分析数据。,结果表明互联网监控降低了员工对互联网使用政策、内在工作动机以及情感组织承诺的满意度。,本研究通过检查互联网监控对员工的副作用。它还对组织做出关于是否实施 Internet 监控的适当决定有影响。
更新日期:2020-07-02
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