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Effects of coherent, integrated, and context-dependent adaptable user interfaces on operators’ situation awareness, performance, and workload
Cognition, Technology & Work ( IF 2.4 ) Pub Date : 2020-07-19 , DOI: 10.1007/s10111-020-00642-z
Ellemieke van Doorn , Imre Horváth , Zoltán Rusák

Nautical traffic management in The Netherlands is shifting from local traffic control to corridor traffic management. Current traffic management systems do not sufficiently support operators in perceptual and cognitive process to interpret and understand the large amounts of information needed for corridor traffic management. Newly developed user interface concepts aim to overcome deficiencies of current interface designs that insufficiently support situation awareness assessment. The effects of these new user interfaces, however, are insufficiently known due to the intricate relations between situation awareness, task performance, and workload. The objective of this study is to evaluate the effects of the three previously developed user interface concepts on operators’ situation awareness, task performance, and workload to gain better insights into the benefits and limitations of the user interface design concepts. The effects were tested in a simulator environment. The results show that user interface features of an integrated user interface allowed operators to apply more effective information processing, which resulted in better task performance. Features of a context-dependent adaptable user interface triggered proactive behavior of operators, which resulted in better task performance for tasks in which operators require insight into future activities of the elements in the environment.

中文翻译:

连贯、集成和上下文相关的自适应用户界面对操作员态势感知、性能和工作负载的影响

荷兰的航海交通管理正在从本地交通控制转向走廊交通管理。当前的交通管理系统不足以支持运营商在感知和认知过程中解释和理解走廊交通管理所需的大量信息。新开发的用户界面概念旨在克服当前界面设计不足以支持态势感知评估的缺陷。然而,由于态势感知、任务性能和工作量之间的复杂关系,人们对这些新用户界面的影响知之甚少。本研究的目的是评估先前开发的三个用户界面概念对操作员态势感知、任务绩效、和工作量,以更好地了解用户界面设计概念的优点和局限性。效果在模拟器环境中进行了测试。结果表明,集成用户界面的用户界面特征允许操作员应用更有效的信息处理,从而导致更好的任务性能。上下文相关的自适应用户界面的特征触发了操作员的主动行为,这导致操作员需要洞察环境中元素的未来活动的任务的更好的任务性能。这导致了更好的任务性能。上下文相关的自适应用户界面的特征触发了操作员的主动行为,这导致操作员需要洞察环境中元素的未来活动的任务的更好的任务性能。这导致了更好的任务性能。上下文相关的自适应用户界面的特征触发了操作员的主动行为,这导致操作员需要洞察环境中元素的未来活动的任务的更好的任务性能。
更新日期:2020-07-19
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