While many are eager to guide policy decisions on ride-hailing, understanding the broader social and travel implications hinges on local contexts. Towards providing policy guidance in the Canadian context, this paper explores how mobility sub-markets are related to ride-hailing use in the Greater Toronto and Hamilton Area. Using data from a 2018 travel survey, cluster analysis is used to identify four traveller sub-markets which are compared with ride-hailing use. The first comprises “multi-modalists,” who are younger, mobile, educated, and represent the largest group of ride-hailing users. Second are users in two auto-oriented markets—“private modalists” and “auto dependents”—who are older and least likely to engage in ride-hailing. Finally, “low-mobility travellers” are the most socio-economically vulnerable and have lower household incomes, lower education attainment, lower likelihoods of being employed, fewer cars per household, and the highest reliance on public transportation among users in the traveller sub-markets. Nevertheless, this group represents the second largest market for ride-hailing, which fills a mobility gap in the absence of auto access. Understanding the social and travel behaviour implications from ride-hailing is important towards crafting context-appropriate public policy. Results from this study suggest that ride-hailing is primarily used by those who are already highly mobile (multi-modalists) and those who are most vulnerable (low-mobility travellers).

中文翻译：

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谁使用网约车？来自大多伦多和汉密尔顿地区的政策影响和证据

虽然许多人渴望指导有关乘车的政策决策，但了解更广泛的社会和旅行影响取决于当地情况。为了在加拿大的背景下提供政策指导，本文探讨了移动子市场如何与大多伦多和汉密尔顿地区的网约车使用相关。使用来自 2018 年旅行调查的数据，聚类分析用于确定与网约车使用情况进行比较的四个旅行者子市场。第一个包括“多模态主义者”，他们更年轻、移动性强、受过教育，代表了最大的网约车用户群体。其次是两个面向汽车市场的用户——“私人模式主义者”和“汽车依赖者”——他们年龄较大，最不可能参与叫车服务。最后，“行动不便的旅行者”在社会经济上最脆弱，家庭收入较低，较低的教育程度、较低的就业可能性、每户家庭的汽车较少，以及旅行者子市场用户对公共交通的依赖程度最高。尽管如此，这一群体代表了叫车服务的第二大市场，填补了在没有汽车接入的情况下的移动性空白。了解网约车对社交和旅行行为的影响对于制定适合环境的公共政策非常重要。这项研究的结果表明，网约车主要被那些已经高度流动的人（多模态者）和最脆弱的人（低流动性旅行者）使用 这一群体代表了叫车服务的第二大市场，填补了在没有汽车接入的情况下的移动性空白。了解网约车对社交和旅行行为的影响对于制定适合环境的公共政策非常重要。这项研究的结果表明，网约车主要被那些已经高度流动的人（多模态者）和最脆弱的人（低流动性旅行者）使用 这一群体代表了叫车服务的第二大市场，填补了在没有汽车接入的情况下的移动性空白。了解网约车对社交和旅行行为的影响对于制定适合环境的公共政策非常重要。这项研究的结果表明，网约车主要被那些已经高度流动的人（多模态者）和最脆弱的人（低流动性旅行者）使用.