This article focuses on empowering front-seat passengers in luxury car journeys through infotainment systems and investigates how luxury can be manifested via new functionalities and interactions. It presents an experience prototyping study in which 27 participants tried out a VR-simulated design proposal for the front-seat passenger infotainment system within a travel scenario and reflected on their UX. The article suggests design recommendations to answer the user concerns and expectations revealed in the results, including the provision of enough margin of error in gestural manipulations, prevention of driver and passenger distractions, keeping up with the technology within car’s life cycle, involvement in the journey, collaboration with driver and relatedness to social network. The article underlines that these expectations expand further in luxury cars with the search for digital upgrades, infotainment content with luxury symbolic value, and subtle technology integration to the luxury car interior. It finally provides a framework with various modes showing that front-seat passengers’ expectations from the infotainment system change based on their relationships with the surroundings and the driver, and it offers design solutions to facilitate each mode.

本文着重于通过信息娱乐系统在豪华车旅行中为前排乘客赋予权力，并研究如何通过新的功能和交互来体现豪华感。它提出了一项体验原型研究，其中27名参与者针对出行场景中的前排乘客信息娱乐系统尝试了VR模拟的设计方案，并将其反映在用户体验上。这篇文章提出了一些设计建议，以回答用户在结果中显示出的担忧和期望，包括在手势操作中提供足够的误差范围，防止驾驶员和乘客分心，跟上汽车生命周期中的技术，参与旅程，与驱动程序的协作以及与社交网络的关联性。文章强调，随着对数字化升级，具有豪华象征价值的信息娱乐内容以及与豪华汽车内饰的精妙技术集成的追求，这些期望在豪华汽车中进一步扩大。最后，它提供了一个具有各种模式的框架，该框架显示了前排乘客对信息娱乐系统的期望会根据他们与周围环境和驾驶员的关系而改变，并提供设计方案以简化每种模式。