Using a lexicometric and qualitative data analysis of 57 semi-directed interviews with members of non-motorized households in the urban areas of Quebec City (Canada) and Strasbourg (France), this paper attempts to show whether living in a carless household in a car-dependent environment fosters feelings of social exclusion and if so, what the contributing factors are. Overall, a majority of respondents said they experienced feelings of social exclusion. Several factors were identified. The lack of consideration of non-motorized households in transportation planning processes and mobility policymaking appear to be important factors. In addition, many respondents perceived that they were not on an equal footing with drivers when it came to policy decisions. Motorized individuals with whom they interacted with, for example, in the workplace, also sometimes negatively judged and misunderstood their carless colleagues. Some also felt excluded from the job market, whereas others perceived exclusion from late evening social functions because of limited public transit schedules. Finally, not being able to get to certain places was often cited as a negative factor.

通过对来自魁北克市（加拿大）和斯特拉斯堡（法国）市区的非机动家庭成员的57次半定向访谈的词汇计量学和定性数据分析，本文试图显示是否居住在无车家庭中依赖环境会滋生被社会排斥的感觉，如果是的话，会造成什么影响。总体而言，大多数受访者表示，他们有被社会排斥的感觉。确定了几个因素。重要的因素是在交通规划过程中缺乏对非机动车家庭的考虑和交通政策的制定。此外，许多受访者认为，在制定政策决策时，他们与司机的立场不同。与他们互动的机动人士，例如在工作场所，有时也会对无言的同事给予负面的判断和误解。一些人还感到自己被排除在劳动力市场之外，而另一些人则因为公共交通时间表有限而感到被排除在傍晚的社交活动之外。最后，无法到达某些地方经常被认为是不利因素。