International and national humanitarian aid workers were recruited for this study via purposive sampling techniques using social media. Eight interviews and one focus group discussion were carried out (n=13), and a survey disseminated (n=62), to garner a broad range of perspectives on barriers to aid workers seeking out and accessing psychosocial support. A thematic analysis was performed on the transcriptions of the interviews and focus group discussion. The hypothesis was that participants would describe a variety of personal, professional, and environmental obstacles, with ‘tough-guy macho culture’ and/or ‘martyr culture’ being the strongest deterrents. Fourteen barriers in total were identified: accessibility; appropriateness; attitude; availability; confidentiality and trust; duty of care; guidance; normalisation; experience; repercussions; self-awareness; self-reliance; stigma; and time. It is recommended that organisations improve the provision of quality, appropriate psychosocial support for staff, and that it is communicated regularly, and they train staff in pinpointing when others are in need of assistance.

中文翻译：

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人道主义援助工作者获得社会心理支持的障碍：混合方法调查

通过使用社交媒体的有目的的抽样技术，为这项研究招募了国际和国家人道主义援助工作者。进行了八次访谈和一次焦点小组讨论（n=13），并传播了一项调查（n=62），以就援助工作者寻求和获得社会心理支持的障碍收集广泛的观点。对访谈和焦点小组讨论的转录进行了专题分析。假设是参与者会描述各种个人、职业和环境障碍，“硬汉文化”和/或“烈士文化”是最强大的威慑力量。总共确定了 14 个障碍：可及性；适当性；态度; 可用性; 保密和信任；注意义务；指导; 正常化; 经验; 反响; 自我意识；自力更生；柱头; 和时间。建议组织改进为员工提供优质、适当的社会心理支持，并定期进行沟通，并培训员工确定其他人何时需要帮助。