As smartphones have become ubiquitous across urban India, voice user interfaces (VUIs) are increasingly becoming part of diverse groups of users’ daily experiences. These technologies are now generally accessible as a result of improvements in mobile Internet access, [-8.5pc]Biography is Required. Please provide. introduction of low-cost smartphones and the ongoing process of their localisation into Indian languages. However, when people engage with technologies in their everyday lives, they not only enact the material attributes of the artifact but also draw on their skills, social positions, prior experience and societal norms and expectations to make use of the artifact. Drawing on Orlikowski’s analytical framework of “technologies-in-practice” we engage in an interview-based exploratory study among diverse groups of users in urban India to understand use of VUIs as situated practice. We identify three technologies-in-practice emerging through enactment of VUIs on users’ smartphones: looking up, learning and leisure. We argue that – instead of asking why and how users appropriate VUIs – identifying different kinds of enactments of VUIs present researchers and practitioners with a more nuanced understanding of existing and potential use of VUIs across varied contexts.

中文翻译：

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了解作为惯常做法的技术：印度城市中不同用户群体之间的语音用户界面的日常使用

随着智能手机在印度城市中无处不在，语音用户界面（VUI）越来越成为各种用户日常体验的一部分。由于移动Internet访问的改进，现在通常可以使用这些技术，因此需要[-8.5pc]传记。请提供。推出低成本智能手机以及将其本地化为印度语言的过程。但是，当人们在日常生活中使用技术时，他们不仅制定了人工制品的物质属性，而且还利用他们的技能，社会地位，先前的经验以及社会规范和期望来利用该人工制品。借助Orlikowski的“实践技术”分析框架，我们在印度城市的不同用户群体中进行了基于访谈的探索性研究，以了解VUI的使用情况。我们通过在用户的智能手机上实施VUI来识别三种正在实践中的技术：查找，学习和休闲。我们认为，与其问用户为什么以及如何使用VUI，不如确定VUI的不同类型，这将使​​研究人员和从业人员对VUI在各种情况下的现有和潜在用途有更细致的了解。