ABSTRACT

We formalize one aspect of reliability in the context of Mobility-on-Demand (MoD) systems by acknowledging the uncertainty in the pick-up time of these services. This study answers two key questions: i) how the difference between the stated and actual pick-up times affect the propensity of a passenger to choose an MoD service? ii) how an MoD service provider can leverage this information to increase its ridership? We conduct a discrete choice experiment in New York to answer the former question and adopt a micro-simulation-based optimization method to answer the latter question. In our experiments, the ridership of an MoD service could be increased by up to 10% via displaying the predicted wait time strategically.

摘要

通过承认这些服务的接机时间不确定性，我们在按需移动（MoD）系统的上下文中形式化了可靠性的一个方面。这项研究回答了两个关键问题：i）规定的接送时间与实际接送时间之间的差异如何影响乘客选择MoD服务的倾向？ii）国防部服务提供商如何利用这些信息来增加其载客量？我们在纽约进行了离散选择实验来回答前一个问题，并采用基于微模拟的优化方法来回答后一个问题。在我们的实验中，通过策略性地显示预测的等待时间，可以将MoD服务的载客量提高多达10％。