This paper proposes an advanced simulation-optimization approach to evaluate and optimize the passenger flows within international airports. This approach allocates resources intelligently during the simulation process and balances demand and service quality. The resource allocation performed by our Advanced Resource Management (ARM) algorithm was used to develop an integrated system for arranging resources, identifying the proper resources, and allocating them throughout the model. It was used to investigate the influences of different staff allocation techniques on the inbound and outbound processes of an airport terminal. The purpose of the proposed simulation-optimization approach is to enhance passenger satisfaction through ensuring reasonable wait times during processing at the lowest cost possible (minimal staff hours).

中文翻译：

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在出入境机场流程之间共享人员的框架

本文提出了一种先进的模拟优化方法，以评估和优化国际机场内的客流。这种方法在仿真过程中智能地分配资源，并平衡需求和服务质量。由我们的高级资源管理（ARM）算法执行的资源分配用于开发一个集成系统，用于布置资源，识别适当的资源并在整个模型中进行分配。它用于调查不同人员分配技术对机场航站楼进出流程的影响。拟议的模拟优化方法的目的是通过确保在处理过程中以尽可能低的成本（最少的工作时间）合理的等待时间来提高乘客满意度。