Objective

To identify knowledge related to incivility in the workplace, explore the impact that incivility can have on nursing and patient outcomes, and identify interventions to help promote a positive work environment.

Data Sources

Published literature, internet, books, and clinical guidelines.

Conclusion

Incivility detracts from the caring environment of oncology care. Incivility can negatively affect oncology nurse's ability to work together as collaborative teams and may have detrimental consequences on patient outcomes.

Implications for Nursing Practice

Oncology nursing is a highly collaborative specialty; therefore, nurse leaders need to ensure all team members have the tools needed to mitigate workplace incivility.

中文翻译：

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解决实践环境中的不文明和欺凌问题。

客观的

确定与工作场所不文明相关的知识，探索不文明对护理和患者结果的影响，并确定有助于促进积极工作环境的干预措施。

数据源

出版的文献、互联网、书籍和临床指南。

结论

无礼有损于肿瘤护理的护理环境。不文明行为会对肿瘤科护士作为协作团队一起工作的能力产生负面影响，并可能对患者的治疗结果产生不利影响。

对护理实践的影响

肿瘤护理是一个高度协作的专业；因此，护士长需要确保所有团队成员都拥有减少工作场所不文明行为所需的工具。