ABSTRACT

Digital transformation is currently one of the most prominent topics in information systems research. Existing work in this context mainly focuses on the digitalisation of business models and impacts on economy or society. However, with the transformation of business models also come significant IT-induced changes of workplace environments. In this paper, success factors of digital workplace transformation are investigated, thereby adding a micro-perspective to the ongoing research stream on digital transformation. We will show for an organisation in the wholesale industry that the expected work design characteristics have an important influence on the employees’ attitude towards digital workplace transformation. In more detail, we will show that enabling employees to expect being autonomous, competent and connected at the workplace is not only vital for their expected future work performance, but also for their expected well-being in the workplace. Both of the latter, in turn, increase employees’ positive attitudes towards digital workplace transformation and consequently their intentions to actively support the necessary change process.

摘要

数字化转型是目前信息系统研究中最突出的课题之一。这方面的现有工作主要集中在商业模式的数字化和对经济或社会的影响上。然而，随着业务模式的转变，IT 引发的工作环境也发生了重大变化。在本文中，研究了数字化工作场所转型的成功因素，从而为正在进行的数字化转型研究流增加了微观视角。我们将为批发行业的一个组织表明，预期的工作设计特征对员工对数字化工作场所转型的态度有重要影响。更详细地，我们将展示让员工期望自主，在工作场所的能力和联系不仅对他们预期的未来工作绩效至关重要，而且对他们在工作场所的预期福祉也至关重要。反过来，后者两者都会提高员工对数字化工作场所转型的积极态度，从而提高他们积极支持必要变革过程的意愿。