This study examines the role of non-established relief groups (NERGs) and their involvement in the response to Hurricane Irma after it struck the state of Florida, United States, in September 2017. Its principal goal is to discover more about the engagement of NERGs in disaster response, as well as their motivations and their coordination with other emergency management agencies. The findings of a review of after-action reports and the outcomes of interviews with NERGs and other established organisations suggest that these groups often work with previously established networks. Many of the emergent type of NERGs have not worked with any established organisations prior to a disaster; frequently, therefore, they reach out to other emergent groups to acquire information and coordinate relief efforts. Given that emergent actors tend to lack a strict hierarchical structure for decision-making and coordination, there is a need to enhance communication between NERGs and established response bodies.

中文翻译：

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协调未成立的救灾团体：美国佛罗里达州飓风艾玛的案例研究

本研究调查了非正规救援组织 (NERG) 的作用及其在 2017 年 9 月袭击美国佛罗里达州后应对飓风艾玛的情况。其主要目标是发现更多有关 NERG 参与的信息在灾害响应中，以及他们的动机和与其他应急管理机构的协调。对行动后报告的审查结果以及与 NERG 和其他成熟组织的访谈结果表明，这些团体经常与以前建立的网络合作。许多紧急类型的 NERG 在灾难发生前并未与任何成熟的组织合作；因此，他们经常与其他紧急团体联系以获取信息并协调救援工作。