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Consumer Acceptance and Use of Information Technology: A Meta-Analytic Evaluation of UTAUT2
Information Systems Frontiers ( IF 5.9 ) Pub Date : 2020-04-30 , DOI: 10.1007/s10796-020-10007-6
Kuttimani Tamilmani , Nripendra P. Rana , Yogesh K. Dwivedi

Despite being regarded as the most comprehensive theory in understanding individual technology adoption – UTAUT2 theory with growing number of citations and impetus beyond IS domain face strong criticism on usage of the model in its entirety. This study located UTAUT2 based empirical studies in the Scopus and Web of Science bibliographic database through citied reference search in order to evaluate appropriate usage of UTAUT2 constructs. The meta-analysis results spanning across 60 studies with more than 122,000 cumulative observations found BI➔UB as the strongest path with all significant values. PE➔BI emerged as the most utilized path with most significant values underscoring the emphasis placed by consumers on utilitarian value. Meanwhile, with most non-significant path values the future usage of EE➔BI path is been cautioned and questioned. Finally, trust, personal innovativeness, perceived risk, attitude, and self-efficacy were found as the five topmost UTAUT2 extensions.



中文翻译:

消费者对信息技术的接受和使用:UTAUT2的荟萃分析评估

尽管UTAUT2理论被认为是理解个人技术采用的最全面的理论,但其引用和推动力在IS领域以外不断增长的UTAUT2理论在整个模型的使用方面都受到强烈批评。本研究通过引用参考搜索将基于UTAUT2的实证研究置于Scopus和Web of Science书目数据库中,以评估UTAUT2构造的适当用法。荟萃分析的结果涵盖了60项研究,累积了122,000多个观察值,发现BI➔UB是具有所有重要价值的最强途径。PE➔BI成为最有用的途径,具有最重要的价值,突显了消费者对功利价值的重视。同时,对于大多数不重要的路径值,EE➔BI路径的未来使用受到警告和质疑。

更新日期:2020-04-30
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