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Applying an attitude network approach to consumer behaviour towards plastic
Journal of Environmental Psychology ( IF 6.1 ) Pub Date : 2020-06-01 , DOI: 10.1016/j.jenvp.2020.101433
Maria V. Zwicker , Hannah U. Nohlen , Jonas Dalege , Gert-Jan M. Gruter , Frenk van Harreveld

Abstract In a time of rapid climate change, understanding what may encourage sustainable consumer behaviour is a vital but difficult challenge. Using an attitude network approach, we investigated which associations people have towards conventional and bio-based plastic in order to develop an empirically-based approach to initiate attitude- and behaviour change. With a qualitative study (N = 97), we distilled 25 evaluative reactions (i.e. beliefs, emotions, and behaviours) that encompass people's attitudes towards using (bio-based) plastic. These reactions were used to create a new scale, which was subsequently tested among 508 online participants. The resulting data was then used to build a network displaying relationships between participants' evaluative reactions regarding plastic use. Analyses of this network indicated that guilt was most strongly connected to people's willingness to pay more for bio-based plastic products. Based on this, we conducted another study (N = 285) in which we experimentally manipulated guilt (general guilt, personal guilt, and control condition) to determine its effects on people's willingness to pay for a sustainable cause. Results indicate that manipulating guilt can lead participants to donate more to a sustainable cause. This effect was fully mediated by self-reported guilt. Determining which factors influence consumers to change their buying behaviour towards sustainability is the first step in creating a demand for more sustainable products amongst the public and investors.

中文翻译:

将态度网络方法应用于消费者对塑料的行为

摘要 在气候快速变化的时代,了解什么可以鼓励可持续的消费者行为是一项至关重要但艰巨的挑战。使用态度网络方法,我们调查了人们对传统塑料和生物塑料的哪些关联,以开发一种基于经验的方法来启动态度和行为的改变。通过定性研究(N = 97),我们提取了 25 种评价反应(即信念、情绪和行为),其中包括人们对使用(生物基)塑料的态度。这些反应被用来创建一个新的量表,随后在 508 名在线参与者中进行了测试。然后使用所得数据建立一个网络,显示参与者对塑料使用的评估反应之间的关系。对该网络的分析表明,内疚感与人们愿意为生物基塑料产品支付更多费用的意愿最为密切。基于此,我们进行了另一项研究 (N = 285),其中我们通过实验操纵内疚感(一般内疚感、个人内疚感和控制条件)来确定其对人们为可持续事业支付意愿的影响。结果表明,操纵内疚可以导致参与者为可持续的事业捐赠更多。这种影响完全是由自我报告的内疚所调节的。确定哪些因素会影响消费者将购买行为转向可持续发展,这是在公众和投资者中创造对更可持续产品的需求的第一步。我们进行了另一项研究 (N = 285),在该研究中,我们通过实验操纵内疚感(一般内疚感、个人内疚感和控制条件),以确定其对人们为可持续事业支付意愿的影响。结果表明,操纵内疚可以导致参与者为可持续的事业捐赠更多。这种影响完全是由自我报告的内疚所调节的。确定哪些因素会影响消费者将购买行为转向可持续发展,这是在公众和投资者中创造对更可持续产品的需求的第一步。我们进行了另一项研究 (N = 285),在该研究中,我们通过实验操纵内疚感(一般内疚感、个人内疚感和控制条件),以确定其对人们为可持续事业支付意愿的影响。结果表明,操纵内疚可以导致参与者为可持续的事业捐赠更多。这种影响完全是由自我报告的内疚所调节的。确定哪些因素会影响消费者将购买行为转向可持续发展,这是在公众和投资者中创造对更可持续产品的需求的第一步。结果表明,操纵内疚可以导致参与者为可持续的事业捐赠更多。这种影响完全是由自我报告的内疚所调节的。确定哪些因素会影响消费者将购买行为转向可持续发展,这是在公众和投资者中创造对更可持续产品的需求的第一步。结果表明,操纵内疚可以导致参与者为可持续的事业捐赠更多。这种影响完全是由自我报告的内疚所调节的。确定哪些因素会影响消费者将购买行为转向可持续发展,这是在公众和投资者中创造对更可持续产品的需求的第一步。
更新日期:2020-06-01
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