Software process improvement (SPI) initiatives have contributed for a long time to the progress of software development. However, the outcome of such initiatives has not always been as effective as expected. The literature of SPI points out that motivation of practitioners involved in SPI initiatives is a critical factor for its success. On the other hand, gamification has been perceived as motivational and has the potential to improve people's engagement. Thus, researchers have been recently investigating the impact of gamification in increasing the motivation and commitment of the organization members involved in SPI. Despite the novelty of the field, we see the integration of gamification and SPI as an opportunity of study and research. The aim of this paper is to investigate and report the state of the practice in this field, identifying key challenges faced by organizations wishing to incorporate gamification into their SPI initiatives. One of the main challenges identified is related to the complexity of gamifying SPI because it involves different organizational roles and aspects that may require designing different gamification strategies. Another relevant issue is the need of more empirical data to provide sound evidence about the real impact of gamification on improving SPI initiatives.

中文翻译：

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软件过程改进中游戏化的挑战

长期以来，软件过程改进 (SPI) 计划为软件开发的进步做出了贡献。然而，这些举措的结果并不总是像预期的那样有效。SPI 的文献指出，参与 SPI 计划的从业者的动机是其成功的关键因素。另一方面，游戏化被认为具有激励作用，有可能提高人们的参与度。因此，研究人员最近一直在研究游戏化在增加参与 SPI 的组织成员的动机和承诺方面的影响。尽管该领域很新颖，但我们将游戏化和 SPI 的整合视为学习和研究的机会。本文的目的是调查和报告该领域的实践状况，确定希望将游戏化纳入其 SPI 计划的组织所面临的主要挑战。确定的主要挑战之一与 SPI 游戏化的复杂性有关，因为它涉及不同的组织角色和方面，可能需要设计不同的游戏化策略。另一个相关问题是需要更多的经验数据来提供关于游戏化对改进 SPI 计划的真正影响的可靠证据。