Human–robot team members often have to interact in a situation when the team members are not physically collocated requiring effective communication to establish and maintain effective human–robot performance. Previous research suggests that characteristics of robot communication can have positive impact on human–robot interaction outcomes such as trust, situation awareness, workload, and performance. In this study, we investigated the joint effects of robot communication transparency (low to high, increasing the amount of information provided through text messages) and team orientation (i.e., robot’s text messages communicating team membership with We statements) properties of messages sent by a ground robot to a human teammate who was responsible for supervisory control. The results showed both benefits and limitations of increased transparency indicating the importance of careful implementation of transparency methods. Team orientation manipulation showed to be ineffective (and potentially detrimental) also indicating that caution needs to be exercised when implementing elements intended to improve group cohesion and team inclusiveness. Limitations and future directions are discussed.

机器人团队成员经常在团队成员没有物理并置的情况下进行交互，需要有效的沟通来建立和维持有效的人类机器人性能。先前的研究表明，机器人通信的特征可以对人机交互的结果产生积极影响，例如信任，态势感知，工作量和性能。在这项研究中，我们调查了机器人通信透明性（从低到高，通过文本消息提供的信息量增加）和团队定位（即，机器人文本消息通过We语句传达团队成员身份的机器人文本）的共同影响。地面机器人交给负责监督控制的人类队友。结果表明增加透明性既有好处也有局限性，表明谨慎实施透明方法的重要性。团队方向的操纵被证明是无效的（并且可能有害），这也表明在实施旨在提高团队凝聚力和团队包容性的要素时，必须谨慎行事。讨论了局限性和未来方向。