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Designing flight deck applications: combining insight from end-users and ergonomists
Cognition, Technology & Work ( IF 2.4 ) Pub Date : 2020-03-26 , DOI: 10.1007/s10111-020-00629-w
Katie J. Parnell , Victoria A. Banks , Craig K. Allison , Katherine L. Plant , Peter Beecroft , Neville A. Stanton

Technological advancement brings opportunities for enhanced information, support, and functionality within the flight deck. Whilst this has many benefits to the pilot and the overall safety of the aircraft, the practical integration of new technologies needs to be carefully considered throughout the entirety of the design process. The application of Human Factors methods must ensure that new technologies do not expose the system to new failures. This paper compares two methods of generating design recommendations for new technological features; the system human error reduction and prediction approach (SHERPA) and the Design with Intent (DwI) method. The assimilation of the recommendations from both methods presents interesting findings that highlight the benefits of integrating end-users within structured Human Factors methods to generate effective and usable technological interfaces. Case examples showing the similarities and differences between the concepts that the two methods generate are presented. The practicalities in using each approach within a Human Factors-driven design process are also discussed. The findings highlight the importance of end-user engagement in the early phases of the design lifecycle and how this relates to a Human Factors approach to design.

中文翻译:

设计驾驶舱应用:结合最终用户和人体工程学专家的见解

技术进步为驾驶舱内增强信息、支持和功能带来了机会。虽然这对飞行员和飞机的整体安全有很多好处,但在整个设计过程中需要仔细考虑新技术的实际集成。人为因素方法的应用必须确保新技术不会使系统面临新的故障。本文比较了为新技术特性生成设计建议的两种方法;系统人为错误减少和预测方法 (SHERPA) 和意图设计 (DwI) 方法。两种方法的建议的同化提出了有趣的发现,突出了将最终用户集成到结构化的人为因素方法中以生成有效和可用的技术界面的好处。案例示例显示了两种方法生成的概念之间的异同。还讨论了在人为因素驱动的设计过程中使用每种方法的实用性。调查结果强调了最终用户参与设计生命周期早期阶段的重要性,以及这与人为因素设计方法的关系。还讨论了在人为因素驱动的设计过程中使用每种方法的实用性。调查结果强调了最终用户参与设计生命周期早期阶段的重要性,以及这与人为因素设计方法的关系。还讨论了在人为因素驱动的设计过程中使用每种方法的实用性。调查结果强调了最终用户参与设计生命周期早期阶段的重要性,以及这与人为因素设计方法的关系。
更新日期:2020-03-26
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