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A review of methods used on IT maturity models development: A systematic literature review and a critical analysis
Journal of Information Technology ( IF 5.8 ) Pub Date : 2020-02-17 , DOI: 10.1177/0268396219886874
Rúben Pereira 1 , João Serrano 1
Affiliation  

Maturity models can be seen as support tools for an organization. Their importance is increasing in the scientific community and IT (Information Technology) organizations are starting to implement them. The main objective of maturity models is to evaluate and improve the organization’s practices by creating an improvement roadmap. However, the utilization of the methodologies and methods by this community for the development of this kind of tools is not consensual. Several investigators have created guidelines for the development of maturity models, but the authors are not adopting them; they prefer to adopt their own methodologies. In this research, with the objective of reviewing the methodologies, methods, and guidelines used by the scientific community to develop IT maturity models, a Systematic Literature Review and a Critical analysis were made in order to realize a comparison between IT maturity models and Non-IT maturity models. In total, 109 articles of maturity models’ development were analyzed. A discussion of the articles’ results was realized.

中文翻译:

用于 IT 成熟度模型开发的方法回顾:系统文献回顾和批判性分析

成熟度模型可以被视为组织的支持工具。它们在科学界的重要性正在增加,IT(信息技术)组织也开始实施它们。成熟度模型的主要目标是通过创建改进路线图来评估和改进组织的实践。但是,该社区使用方法论和方法来开发此类工具并不是双方同意的。一些研究人员为成熟度模型的开发制定了指南,但作者并未采用它们;他们更愿意采用自己的方法论。在这项研究中,为了审查科学界用来开发 IT 成熟度模型的方法论、方法和指南,为了实现 IT 成熟度模型和非 IT 成熟度模型之间的比较,进行了系统文献回顾和批判性分析。共分析了成熟度模型开发的109篇文章。实现了对文章结果的讨论。
更新日期:2020-02-17
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