Despite the wide adoption of agile methodologies, software development teams still struggle to meet requirements, partially due to practitioners’ lack of motivation to apply agile techniques in practice. We propose a gamification software tool to make Scrum techniques more fun and engaging for practitioners. This paper presents the results of the first iteration of a larger research effort that follows the Design Science Research methodology, in which a prototype was developed as a Jira Software app and evaluated with a real-world Scrum team. The results suggest that gamification can positively impact practitioners’ motivation by changing the atmosphere within the team, even if it does not contribute to the improvement of Scrum practices adoption. The metrics corresponding to Scrum techniques slightly increased after using the app, but this result probably cannot be attributed to practitioners’ improved motivation. Quantitative analysis and interviews with the team members showed that the gamified experience should be more challenging. We conclude that gamification’s potential can be better achieved if more and better studies are conducted based on mixed methods, even if the conditions are not ideal. The app has been improved based on the feedback received, and currently is being evaluated with other Scrum teams.

中文翻译：

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一种提高 Scrum 采用率的游戏化解决方案

尽管敏捷方法被广泛采用，软件开发团队仍然难以满足需求，部分原因是从业者缺乏在实践中应用敏捷技术的动力。我们提出了一个游戏化软件工具，使 Scrum 技术对从业者来说更有趣和更有吸引力。本文介绍了遵循设计科学研究方法的大型研究工作的第一次迭代的结果，其中原型被开发为 Jira Software 应用程序并由真实世界的 Scrum 团队进行评估。结果表明，游戏化可以通过改变团队内的氛围对从业者的动机产生积极影响，即使它无助于改善 Scrum 实践的采用。使用该应用程序后，对应于 Scrum 技术的指标略有增加，但这个结果可能不能归因于从业者的积极性提高。对团队成员的定量分析和访谈表明，游戏化体验应该更具挑战性。我们的结论是，如果基于混合方法进行更多更好的研究，即使条件不理想，也可以更好地实现游戏化的潜力。该应用程序已根据收到的反馈进行了改进，目前正在与其他 Scrum 团队一起进行评估。