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Effect of knowledge management on software product experience with mediating effect of perceived software process improvement: An empirical study for Indian software industry
Journal of Information Science ( IF 1.8 ) Pub Date : 2019-03-06 , DOI: 10.1177/0165551519833610
Mitali Chugh 1 , Nitin Chanderwal 2 , Rajesh Upadhyay 3 , Devendra Kumar Punia 4
Affiliation  

The software development industry is characterised by swift innovation and competition. To survive, software engineering (SE) organisations need to develop high-quality software products in a timely fashion and at low cost. Knowledge-based approaches to software development are extremely supportive to acquiring new knowledge and leveraging existing knowledge from software projects; this enables constant improvement of software development practices. In this empirical study of Indian SE organisations, we study the impact of managing knowledge for perceived software process improvement (PSPI) and its effect on software product quality. Information technology (IT) in knowledge management (KM) is an important facilitator for any SE organisation desiring to exploit evolving technologies for management of their knowledge assets and for carrying out various KM processes of knowledge capture, storage, retrieval and sharing. Surveys collected from Indian SE organisations were analysed to propose a model using a structured equation modelling (SEM) technique. Our findings reveal that the relation between KM and quality of software product is positively mediated by PSPI. These findings reinforce an arena that is of growing importance to researchers and practitioners and which has seen only a limited number of empirical studies to date in the context of Indian SE organisations.

中文翻译:

知识管理对软件产品体验的影响与感知软件过程改进的中介效应:印度软件业的实证研究

软件开发行业的特点是快速创新和竞争。为了生存,软件工程 (SE) 组织需要及时以低成本开发高质量的软件产品。基于知识的软件开发方法非常有助于从软件项目中获取新知识和利用现有知识;这使得软件开发实践的不断改进成为可能。在这项对印度 SE 组织的实证研究中,我们研究了管理知识对感知软件过程改进 (PSPI) 的影响及其对软件产品质量的影响。知识管理 (KM) 中的信息技术 (IT) 是任何希望利用不断发展的技术来管理其知识资产和执行各种知识获取、存储、检索和共享的 KM 过程的社会企业组织的重要推动者。分析从印度 SE 组织收集的调查,以使用结构化方程建模 (SEM) 技术提出模型。我们的研究结果表明,知识管理与软件产品质量之间的关系是由 PSPI 正向调节的。这些发现强化了一个对研究人员和从业者越来越重要的领域,迄今为止,在印度社会企业组织的背景下,该领域的实证研究数量有限。分析从印度 SE 组织收集的调查,以使用结构化方程建模 (SEM) 技术提出模型。我们的研究结果表明,知识管理与软件产品质量之间的关系是由 PSPI 正向调节的。这些发现强化了一个对研究人员和从业者越来越重要的领域,迄今为止,在印度社会企业组织的背景下,该领域的实证研究数量有限。分析从印度 SE 组织收集的调查,以使用结构化方程建模 (SEM) 技术提出模型。我们的研究结果表明,知识管理与软件产品质量之间的关系是由 PSPI 正向调节的。这些发现强化了一个对研究人员和从业者越来越重要的领域,迄今为止,在印度社会企业组织的背景下,该领域的实证研究数量有限。
更新日期:2019-03-06
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