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Test usability guidelines and follow conventions. Useful recommendations from Web Developers
Computer Standards & Interfaces ( IF 4.1 ) Pub Date : 2020-06-01 , DOI: 10.1016/j.csi.2020.103423
Lucía Alonso-Virgós , Jordán Pascual Espada , Jörg Thomaschewski , Rubén González Crespo

Abstract Usability measures the quality of use when a user interacts with a website. There are many guidelines and recommendations to improve the user experience on websites. The purpose of this study is to analyze the degree of compliance with the well-known recommendation “follow conventions.” The behavior of 20 IT engineers is analyzed to obtain application data for each of the associated guidelines. This test is carried out with web developers without training in web usability. The purpose of the analysis is to know if there are guidelines that are applied innate. As web developers are also users, it is thought that there may be some innate behavior when applying these guidelines. The purposes of the paper are: (1) Make a list of the most forgotten recommendations by web developers to think about the importance of offering specific training in this field. (2) Know the most important recommendations according to web developers. To get the study purposes the research is carried out as follows. User tests are carried out to evaluate the most forgotten and applied proposals by the developers. Examinations are also done to determine the level of compliance since the participants lack experience in web usability. Interviews with web developers are carried out to evaluate the recommendations considered necessary. It is expected to find results that help to understand if a web developer without training in usability can innately apply guidelines on conventions. And if this native application of the guidance it is useful. We want to show that there are guidelines that are used intuitively. And that there are guidelines that do not apply, and the reason for each situation. The results indicate that the guidelines considered essential and those most applied by web developers without training have something in common. All of them focus on design and seek to design and adjust to known standards that facilitate user navigation.

中文翻译:

测试可用性指南并遵循惯例。来自 Web 开发人员的有用建议

摘要 可用性衡量用户与网站交互时的使用质量。有许多指导方针和建议可以改善网站的用户体验。本研究的目的是分析对著名建议“遵循惯例”的遵守程度。分析了 20 名 IT 工程师的行为,以获取每个相关指南的应用程序数据。该测试是由 Web 开发人员在没有 Web 可用性培训的情况下进行的。分析的目的是了解是否有先天应用的指导方针。由于 Web 开发人员也是用户,因此人们认为在应用这些准则时可能会有一些先天的行为。论文的目的是:(1) 列出 Web 开发人员最容易忘记的建议,以思考在该领域提供特定培训的重要性。(2) 根据 Web 开发人员了解最重要的建议。为达到研究目的,本研究进行如下。进行用户测试以评估开发人员最容易忘记和应用的建议。由于参与者缺乏网络可用性方面的经验,因此还进行了检查以确定合规性水平。与 Web 开发人员进行访谈以评估认为必要的建议。预计会找到有助于理解未经可用性培训的 Web 开发人员是否可以天生地应用约定指南的结果。如果这个本机应用程序的指导它是有用的。我们想展示一些直观使用的指南。并且有不适用的准则,以及每种情况的原因。结果表明,被认为必不可少的指南与未经培训的 Web 开发人员最常应用的指南有一些共同之处。所有这些都专注于设计,并寻求设计和调整以方便用户导航的已知标准。
更新日期:2020-06-01
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