The first responder training sector presents crucial difficulties on adopting “future of work” online training principles because physical (muscle) memory is considered as important as cognitive memory. It is obvious that physical memory cannot be obtained by existing screen- and paper-based trainings. This paper presents a novel training framework for first responders that leverages augmented reality and virtual reality technologies. The framework incorporates novel design thinking processes that are implemented for the design of the training experiences. In addition, a qualitative and quantitative analysis of various metrics such as performance, time on task, accuracy and learning rate are developed to analyze the effectiveness of the proposed framework. A special use case of the emergency medical services called the ambulance bus is investigated and it is shown that the proposed training methodology improved the accuracy of the first responders by a factor of 46% and the speed on executing tasks by 29%.

第一响应者培训部门在采用“工作的未来”在线培训原则时遇到了重大困难，因为身体（肌肉）记忆被认为与认知记忆一样重要。显然，现有的基于屏幕和纸张的培训无法获得物理内存。本文为急救人员提供了一种新颖的培训框架，该框架利用了增强现实和虚拟现实技术。该框架结合了新颖的设计思维过程，这些过程是为培训体验的设计而实施的。此外，还对各种指标（例如性能，任务时间，准确性和学习率）进行了定性和定量分析，以分析所提出框架的有效性。