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Can patient and family education prevent medical errors? A descriptive study
BMC Health Services Research ( IF 2.7 ) Pub Date : 2020-03-31 , DOI: 10.1186/s12913-020-05083-y
Yoon-Sook Kim , Hyuo Sun Kim , Hyun Ah. Kim , Jahae Chun , Mi Jeong Kwak , Moon-Sook Kim , Jee-In Hwang , Hyeran Kim

This study aims to increase understanding of how patient and family education affects the prevention of medical errors, thereby providing basic data for developing educational contents. This descriptive study surveyed patients, families, and Patient Safety Officers to investigate the relationship between educational contents and medical error prevention. The Chi-square test and ANOVA were used to derive the results of this study. The educational contents used in this study consisted of health information (1. current medicines, 2. allergies, 3. health history, 4. previous treatments/tests and complications associated with them) and Speak Up (1. handwashing, 2. patient identification, 3. asking about medical conditions, 4. asking about test results, 5. asking about behaviour and changes in lifestyle, 6. asking about the care plan, 7. asking about medicines, and 8. asking about medicine interactions). In this study, the first criterion for choosing a hospital for treatment in Korea was ‘Hospital with a famous doctor’ (58.6% patient; 57.7% families). Of the patients and their families surveyed, 82.2% responded that hospitals in Korea were safe. The most common education in hospitals is ‘Describe your medical condition’, given to 69.0% of patients, and ‘Hospitalisation orientation’, given to 63.4% of families. The most important factors in preventing patient safety events were statistically significant differences among patients, family members, and Patient Safety Officers (p = 0.001). Patients and families had the highest ‘Patient and family participation’ (31.0% of patients; 39.4% of families) and Patient Safety Officers had the highest ‘Patient safety culture’ (47.8%). Participants thought that educational contents developed through this study could prevent medical errors. The results of this study are expected to provide basic data for national patient safety campaigns and standardised educational content development to prevent medical errors.

中文翻译:

患者和家庭教育可以预防医疗错误吗?描述性研究

这项研究旨在增进对患者和家庭教育如何影响预防医疗错误的理解,从而为开发教育内容提供基础数据。这项描述性研究调查了患者,家属和患者安全官员,以调查教育内容与预防医疗错误之间的关系。卡方检验和方差分析用于得出这项研究的结果。本研究中使用的教育内容包括健康信息(1.当前药物,2。过敏,3。健康史,4。先前的治疗/测试和与之相关的并发症)和大声说(1.洗手,2。患者识别) ,3.询问医疗状况,4.询问测试结果,5.询问行为和生活方式的改变,6.询问护理计划,7。询问药物,以及8.询问药物相互作用。在这项研究中,选择韩国治疗医院的第一个标准是“有著名医生的医院”(58.6%的患者; 57.7%的家庭)。在接受调查的患者及其家人中,有82.2%的人认为韩国的医院是安全的。在医院中,最常见的教育是对69.0%的患者进行“描述您的医疗状况”,对63.4%的家庭进行“住院治疗定向”。预防患者安全事件的最重要因素是患者,家庭成员和患者安全官员之间的统计学差异(p = 0.001)。患者和家庭的“患者和家庭参与度”最高(31.0%的患者; 39.4%的家庭),而患者安全官员的“患者安全文化”最高(47.8%)。参与者认为,通过本研究开发的教育内容可以防止医疗错误。预期这项研究的结果将为全国患者安全运动和标准化的教育内容开发提供基础数据,以防止医疗错误。
更新日期:2020-03-31
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