Personas can help raise awareness among stakeholders about users' needs. While personas are made-up people, they are based on facts gathered from user research. Personas can also be used to raise awareness of universal design and accessibility needs of people with disabilities. We review the current state of the art of the personas and review some research and industry projects that use them. We outline techniques that can be used to create personas with disabilities. This includes advice on how to get more information about assistive technology and how to better include people with disabilities in the persona creation process. We also describe our use of personas with disabilities in several projects and discuss how it has helped to find accessibility issues.

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创建残疾人角色

角色可以帮助提高利益相关者对用户需求的认识。虽然角色是虚构的人，但它们基于从用户研究中收集的事实。人物角色也可用于提高对残疾人通用设计和无障碍需求的认识。我们回顾了角色的当前状态，并回顾了一些使用它们的研究和行业项目。我们概述了可用于创建残疾人角色的技术。这包括有关如何获取有关辅助技术的更多信息以及如何更好地将残疾人纳入角色创建过程的建议。我们还描述了我们在几个项目中对残疾人角色的使用，并讨论了它如何帮助发现可访问性问题。