Research on digital communication is best served by concentrating not on current technological tools, but rather on the novel processes of social and communicative change to which such technologies are often closely linked. Thus, scholarship should consider contemporary technologies mainly as manifestations of underlying phenomena rather than as particular objects of study and should cultivate a focus on the capabilities that span technologies. Theories in this domain, in turn, must concentrate on what is exceptional about technologies in terms of the psychological, social, and behavioral mechanisms that help to comprehend them in the long term. Seen this way, the key to understanding technological mediation is remarkably consistent even in the face of radical technological change.

中文翻译：

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数字通信研究的进行与后果

最好不要将注意力集中在当前的技术工具上，而应该将注意力集中在社会技术和通信变革的新过程上，而这些新技术往往与这些技术紧密相关。因此，学术界应将当代技术主要看作是潜在现象的表现，而不是特定的研究对象，并应着重研究跨越技术的能力。反过来，该领域的理论必须集中在技术方面的特殊之处从长远来看有助于理解它们的心理，社会和行为机制。这样看来，即使面对根本性的技术变革，理解技术调解的关键也非常一致。