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Multi-stage multi-attribute decision making method based on online reviews for hotel selection considering the aspirations with different development speeds
Computers & Industrial Engineering ( IF 7.9 ) Pub Date : 2020-05-01 , DOI: 10.1016/j.cie.2020.106421
Chen-xi Zhang , Meng Zhao , Ming-yao Cai , Qi-rui Xiao

Abstract With the development of the Internet, online reviews provide a new perspective to evaluate alternatives. From the perspective of selecting a hotel as the long-term partner, the comprehensive performances of hotels in a long-time dimension become the vital factor. In addition, the behaviors of decision-makers should also be taken into account in the decision making. Due to the above reasons, this paper provides a multi-stage multi-attribute decision-making method based on online reviews for hotel selection by considering the aspirations of different development speeds. Firstly, this paper considers the performances of hotels in multiple stages. Secondly, this paper establishes the aspiration satisfaction function that considers different risk preferences and aspirations to make the decision process more flexibility. Thirdly, this paper provides three different development speeds when setting the multi-stage time aspirations to offer more choices. Finally, this paper illustrates the effectiveness by a practical example and provides management suggestions for both decision-makers and alternatives based on the simulation results.

中文翻译:

考虑不同发展速度愿望的酒店选择多阶段多属性决策方法

摘要 随着互联网的发展,在线评论为评估备选方案提供了新的视角。从选择酒店作为长期合作伙伴的角度来看,酒店在长期维度的综合表现成为至关重要的因素。此外,决策者的行为也应纳入决策考虑。基于以上原因,本文结合不同发展速度的诉求,提出一种基于在线评论的多阶段多属性决策方法进行酒店选择。首先,本文考虑了酒店在多个阶段的表现。其次,本文建立了考虑不同风险偏好和愿望的愿望满意度函数,使决策过程更加灵活。第三,本文在设定多阶段时间愿望时提供了三种不同的开发速度,以提供更多选择。最后,本文通过一个实例说明了有效性,并根据模拟结果为决策者和替代方案提供了管理建议。
更新日期:2020-05-01
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