Asking patients/clients what they perceive about the care and treatment they have received is one of the important steps towards improving the quality of health care. In the scientific world, a number of efforts have been tried to understand about what laboring mothers perceive about the care provided. However, little is known about the birth experiences of partners in Ethiopia. Therefore, this study was aimed to assess the maternal and partner’s level of satisfaction on the delivery room service in the study area. A comparative cross-sectional study was conducted from December 2018 to January 2019 in University of Gondar referral hospital. The birth satisfaction scale is used for the mother, and it was adapted to the partners’ perspective. Paired-samples t tests were used for comparing mothers and partners for the birth satisfaction scales global and thematic scores. A binary logistic regression model was fitted to identify predicting factors for mothers’ and partners satisfaction. The overall satisfaction of mothers in this study was 47.6%. Whereas, 41.2% of partners were satisfied by delivery room services. There were mean difference between mothers and partners’ birth satisfaction scale (p = 0.02). Maternal satisfaction scale was affected by age [OR = 0.36, 95%CI (0.18, 0.73)], perception [OR = 0.02, 95%CI (0.001,0.09)], waiting time [OR = 0.11, 95%CI (0.001, 0.09)],visiting mode [OR = 0.01, 95%CI (0.001,0.08)], pregnancy status [OR = 0.04, 95%CI (0.01,0.33)] and fatal outcome [OR = 0.001, 95%CI (0.001,0.018)] .whereas, partners satisfaction was associated with age [OR = 0.16,95%CI (0.05 0.49)], occupational status [OR = 0.02, 95%CI (0.001, 0.24), amount of money to pay for service [OR = 2.87, 95%CI (1.07, 7.71), visiting mode of his wife [OR = 0.08, 95%CI (0.01, 0.35)], waiting time [OR = 0.12, 95%CI (0.04, 0.33)], privacy [OR = 10.61, 95%CI (3.00, 37.52)], mode of delivery of his wife [OR = 7.69, 95%CI (3.00, 19.69)]. This finding would alert the health care system to design a client-friendly approach. It will provide insight to hospital administrators and providers in formulating a policy that would enhance the support of partners during labour and delivery process.

中文翻译：

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埃塞俄比亚西北部贡达大学转诊医院的产妇和伴侣对分娩室服务的满意度：一项比较横断面研究

询问患者/服务对象他们对所接受的护理和治疗有什么看法是提高医疗质量的重要步骤之一。在科学界，人们已经尝试了许多努力来了解正在工作的母亲对所提供的照料的看法。但是，对于埃塞俄比亚伴侣的出生经历知之甚少。因此，本研究旨在评估研究区域中产妇和伴侣对分娩室服务的满意度。从2018年12月至2019年1月在Gondar大学转诊医院进行了比较横断面研究。出生满意度量表用于母亲，并根据伴侣的观点进行了调整。配对样本t检验用于比较母亲和伴侣的出生满意度量表的总体得分和主题得分。拟合了二进制逻辑回归模型，以识别母亲和伴侣满意度的预测因素。母亲在这项研究中的总体满意度为47.6％。而41.2％的合作伙伴对分娩室服务感到满意。母亲和伴侣的出生满意度量表之间存在平均差异（p = 0.02）。产妇满意度量表受年龄[OR = 0.36，95％CI（0.18，0.73）]，知觉[OR = 0.02，95％CI（0.001,0.09）]，等待时间[OR = 0.11，95％CI（0.001）影响，0.09）]，就诊方式[OR = 0.01，95％CI（0.001,0.08）]，妊娠状态[OR = 0.04，95％CI（0.01,0.33）]和致命结局[OR = 0.001，95％CI（ 0.001,0.018）]。而伙伴的满意度与年龄[OR = 0.16，95％CI（0.05 0.49）]，职业状态[OR = 0.02、95％CI（0.001，0.24），要支付的服务费用[OR = 2.87、95％CI（1.07、7.71），他的就诊方式妻子[OR = 0.08，95％CI（0.01，0.35）]，等待时间[OR = 0.12，95％CI（0.04，0.33）]，隐私[OR = 10.61，95％CI（3.00，37.52）]，模式妻子的分娩时间[OR = 7.69，95％CI（3.00，19.69）]。这一发现将提醒医疗保健系统设计一种客户友好的方法。它将为医院管理者和提供者提供见解，以制定政策，以在分娩和分娩过程中增强合作伙伴的支持。隐私[OR = 10.61，95％CI（3.00，37.52）]，妻子的分娩方式[OR = 7.69，95％CI（3.00，19.69）]。这一发现将提醒医疗保健系统设计一种客户友好的方法。它将为医院管理者和提供者提供见解，以制定政策，以在分娩和分娩过程中增强合作伙伴的支持。隐私[OR = 10.61，95％CI（3.00，37.52）]，妻子的分娩方式[OR = 7.69，95％CI（3.00，19.69）]。这一发现将提醒医疗保健系统设计一种客户友好的方法。它将为医院管理者和提供者提供见解，以制定政策，以在分娩和分娩过程中增强合作伙伴的支持。