The objectives of this research were to: (1) identify Mobile Computer Terminal (MCT) human factors issues, (2) formulate guidelines and an enhanced MCT for improving interface design and implementation in police patrols, and (3) identify areas of future research to fill gaps in the literature. A systematic literature search was conducted leading to results categorized in four groups including: productivity, physical discomfort, interface usability, and driving distraction. Although MCT use has increased officer productivity, several usability issues need to be resolved. The MCT has also increased officer physical discomfort and distraction. MCT design and implementation guidelines that resolve human factors issues in police patrols were identified along with an enhanced design concept. Guidelines for MCT design were validated with an online survey completed by 81 police officers. Future research directions were proposed to recognize police officer needs and work context.

中文翻译：

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警察移动计算机终端中的人为因素：对近期文献，指南制定和未来研究方向的系统回顾和调查。

这项研究的目的是：（1）确定移动计算机终端（MCT）的人为因素问题；（2）制定准则和增强的MCT，以改善警察巡逻中的界面设计和实施；以及（3）确定未来研究的领域填补文献中的空白。进行了系统的文献检索，得出的结果分为四类：生产力，身体不适，界面可用性和驾驶分心。尽管使用MCT可以提高官员的工作效率，但仍需要解决一些可用性问题。MCT还增加了军官的身体不适和分心。确定了可解决警察巡逻中人为因素的MCT设计和实施指南，并增强了设计概念。由81名警官完成的在线调查对MCT设计指南进行了验证。提出了未来的研究方向，以认识警官的需求和工作环境。