This article shows how smartphone usage among deaf and hard of hearing (HoH) people is shaped by “normative” communication values, and how smartphones, despite seeming accessible, can reproduce hegemonic communicative norms. Qualitative analysis of in-depth interviews conducted in Israel shows that social norms of voice calls impact other smartphone interactions, such that people who cannot perform voice calls are required to obey vocal norms of immediacy even while interacting accessibly through text-based instant messaging (IM) apps or video calls. Drawing on critical disability studies, we show how deaf and HoH smartphone users’ communicative practices vary according to the intersections of their audiological status with other stigmatized positions, which has profound implications for our understanding of media accessibility.

中文翻译：

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聋哑人和难以听到的智能手机用户：交叉性和Ableist通信规范的渗透

本文显示了聋哑人和听力不佳（HoH）人中智能手机的使用如何受到“规范”通信价值的影响，以及智能手机尽管看起来易于使用，却如何重现霸权的通信规范。对在以色列进行的深入采访的定性分析表明，语音通话的社交规范会影响其他智能手机的交互，因此即使通过基于文本的即时消息（IM）进行无障碍交互，也无法执行语音通话的人必须遵守语音的即时规范。 ）应用或视频通话。通过对严重残疾的研究，我们显示了聋人和HoH智能手机用户的交流方式是如何根据他们的听觉状态与其他带有污名化的位置的交集而变化的，这对于我们对媒体可访问性的理解具有深远的意义。