The management and implementation of enterprise resource planning (ERP) systems has tended to concentrate on their transactional and record-keeping aspects, rather than on their decision-support capabilities. As ERP systems have evolved, they have become increasingly important as a way of leveraging transaction data for building decision support and analytics applications. This paper explores connections between ERP systems and decision support based on the perceptions of 53 ERP system adopters. The notion of the “perceived success” of enterprise systems for the decision support function is broken down further into four dimensions: decision support for individuals, for decision participants working jointly, for inter-related decisions, and for decisions involving multiple organizations. This study offers new insights into the important relationship between the perceived success of the ERP system and its role as a foundation for more advanced decision support applications.

中文翻译：

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ERP系统在决策支持方面的成功表现

企业资源计划（ERP）系统的管理和实施往往集中于其事务和记录保存方面，而不是其决策支持能力。随着ERP系统的发展，作为利用交易数据构建决策支持和分析应用程序的一种方式，它们已变得越来越重要。本文根据53位ERP系统采用者的看法，探讨了ERP系统与决策支持之间的联系。决策支持功能的企业系统“感知成功”的概念进一步细分为四个维度：对个人，对共同参与决策的参与者，对相互关联的决策以及对涉及多个组织的决策的决策支持。