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Designing fine-grained interactions for automation in air traffic control
Cognition, Technology & Work ( IF 2.4 ) Pub Date : 2019-09-14 , DOI: 10.1007/s10111-019-00598-9
Danwei Tran Luciani , Jonas Löwgren , Jonas Lundberg

Our work aims to explore novel approaches to the challenge of designing the interaction between people and automation. Through a case study within the domain of air traffic control, we focus on designing fine-grained human–automation interactions. We design a concept and develop an interactive lo-fi prototype of an assisted sketching system to enable air traffic controllers to interact with automation in a fine-grained manner and to externalize mental images. Assisted sketching seems to offer a possible way to communicate different degrees of predictive certainty using visual cues and interaction. Our insights further suggest that externalization through assisted sketching could encourage exploration of future scenarios, and support communication and collaboration between air traffic controllers and between air traffic controllers and pilots. The explorative benefits for the individual decision-making process might be more evident in situations where air traffic controllers have more time for reflection, for example during planning or debriefing and in educational settings.

中文翻译:

为空中交通管制自动化设计细粒度交互

我们的工作旨在探索应对设计人与自动化之间交互挑战的新方法。通过空中交通管制领域的案例研究,我们专注于设计细粒度的人机交互。我们设计了一个概念并开发了辅助草图系统的交互式 lo-fi 原型,使空中交通管制员能够以细粒度的方式与自动化交互,并将心理图像外化。辅助素描似乎提供了一种可能的方式来使用视觉线索和交互来传达不同程度的预测确定性。我们的见解进一步表明,通过辅助草图进行外部化可以鼓励对未来场景的探索,并支持空中交通管制员之间以及空中交通管制员与飞行员之间的沟通与协作。
更新日期:2019-09-14
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