Wayfinding is an exceedingly complicated cognitive process, especially in complex environments such as hospitals, shopping centers and airports. Inhabitants of such large environments can become lost very easily if they are unfamiliar with the environment. Although they may eventually be able to discover the route to a specific destination, interacting with conventional wayfinding aids, such as consulting a map, understanding signs, and asking people for directions, can be very time-consuming. The research presented in this paper developed a customized instrument (questionnaire) with factors identified as influencing the cognitive process of wayfinding, and conducted an explorative study to investigate user experience and requirements of wayfinding in complex environments; in this paper, a hospital was chosen as the context. The results demonstrate that current wayfinding aids are insufficient to support a person's natural navigational behaviors in the environment. Augmented Reality (AR), which is an innovative concept of enabling digital information to be superimposed onto a real view in real time and context, has great potential to supplement current wayfinding aids. Therefore, we also conceived, developed and implemented an AR-based wayfinding system based on the user requirements identified by the aforementioned instrument. The AR-based wayfinding system was partially validated through case studies, which concluded that AR significantly reduced the time and cognition workload of human wayfinding behaviors.

中文翻译：

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通过研究复杂环境中的用户体验和需求来实现增强现实的寻路系统

寻路是一个极其复杂的认知过程，尤其是在诸如医院，购物中心和机场等复杂环境中。如此大的环境中的居民如果不熟悉环境，很容易迷失方向。尽管他们最终可能能够发现到达特定目的地的路线，但与常规的寻路辅助工具进行交互（例如咨询地图，了解路标和向人们询问方向）可能会非常耗时。本文提出的研究开发了一种定制工具（问卷），该工具具有确定的影响寻路认知过程的因素，并进行了一项探索性研究，以调查用户在复杂环境中的体验和寻路需求；在本文中，选择了一家医院作为背景。结果表明，当前的寻路辅助工具不足以支持一个人在环境中的自然航行行为。增强现实（AR）是一种创新概念，可以将数字信息实时和实时地叠加到真实视图上，具有补充当前寻路辅助设备的巨大潜力。因此，我们还根据上述仪器确定的用户需求，构思，开发和实现了基于AR的寻路系统。通过案例研究对基于AR的寻路系统进行了部分验证，结论是AR大大减少了人类寻路行为的时间和认知工作量。这是一个创新的概念，可将数字信息实时和实时地叠加到真实视图中，具有补充当前寻路辅助设备的巨大潜力。因此，我们还根据上述仪器确定的用户需求，构思，开发和实现了基于AR的寻路系统。通过案例研究对基于AR的寻路系统进行了部分验证，结论是AR大大减少了人类寻路行为的时间和认知工作量。这是一个创新的概念，可将数字信息实时和实时地叠加到真实视图中，具有补充当前寻路辅助设备的巨大潜力。因此，我们还根据上述仪器确定的用户需求，构思，开发和实现了基于AR的寻路系统。通过案例研究对基于AR的寻路系统进行了部分验证，结论是AR大大减少了人类寻路行为的时间和认知工作量。根据上述仪器确定的用户需求，开发并实现了基于AR的寻路系统。通过案例研究对基于AR的寻路系统进行了部分验证，结论是AR大大减少了人类寻路行为的时间和认知工作量。根据上述仪器确定的用户需求，开发并实现了基于AR的寻路系统。通过案例研究对基于AR的寻路系统进行了部分验证，结论是AR大大减少了人类寻路行为的时间和认知工作量。