The recent surge of investment in Civic Technologies represents a unique opportunity to realize the potential of Information and Communication Technologies (ICTs) for improving democratic participation. In this review, we study what technologies are proposed and evaluated in the academic literature for such goal. We focus our exploration on how civic technology is used in the collaborative creation of solutions for social issues and innovations for public services (i.e., social innovation). Our goal is to provide researchers, designers, and practitioners a starting point to understand both the academic state of the art and the existing opportunities for ICT in a democracy.

中文翻译：

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公民技术促进社会创新

最近对Civic Technologies的投资激增为实现信息和通信技术（ICT）的潜力提供了独特的机会，以提高民主参与度。在这篇综述中，我们研究了为此目的在学术文献中提出和评估的技术。我们将探索的重点放在如何在协作创建社会问题解决方案和公共服务创新（即社会创新）中使用公民技术。我们的目标是为研究人员，设计师和从业人员提供一个起点，让他们既了解学术水平，又了解民主国家中ICT的现有机会。