Among the possible fields in human society in which robotics can be applied, the possibility of a robotic guard has been imagined since long time. Human guards usually perform a range of tasks in which a robot can provide help. Security personnel not only perform security tasks and patrolling services, but also have to interact with people, providing additional information about the area they safeguard. In this paper, we present the design, development and preliminary tests of RobotMan, an anthropomorphic robot commissioned by a security company that should serve in security roles, such as patrolling large indoor areas and acting as a telepresence platform for the human guards, and guidance roles such as welcoming visitors and providing information. In the preliminary experiment, the new robot and a human guard were employed the roles of security and guidance in a manufacturing center. The results of the experiment collected from 96 participants highlighted differences in participants’ behavior when interacting with the robot rather than the human and a different perception of likeability and authority of the robot depending on subtle differences in its appearance and behavior. These results provide useful indication for the employment of robot guards in a real world situation.

中文翻译：

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商场就业安防引导机器人的设计与开发

在人类社会可以应用机器人技术的可能领域中，机器人警卫的可能性早已被想象。人类警卫通常执行一系列机器人可以提供帮助的任务。安保人员不仅执行安保任务和巡逻服务，还必须与人互动，提供有关他们所保护区域的额外信息。在本文中，我们介绍了 RobotMan 的设计、开发和初步测试，这是一个由安全公司委托的拟人机器人，应担任安全角色，例如在大型室内区域巡逻，作为人类警卫的远程呈现平台，并指导诸如欢迎访客和提供信息之类的角色。在初步实验中，新机器人和一名人类警卫在制造中心担任安全和指导角色。从 96 名参与者那里收集的实验结果强调了参与者在与机器人而不是人类互动时的行为差异，以及对机器人的可爱性和权威性的不同感知，这取决于其外观和行为的细微差异。这些结果为在现实世界中使用机器人警卫提供了有用的指示。