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Perceived Organizational Support: Why Caring About Employees Counts
Annual Review of Organizational Psychology and Organizational Behavior ( IF 14.3 ) Pub Date : 2020-01-21 , DOI: 10.1146/annurev-orgpsych-012119-044917
Robert Eisenberger 1, 2 , Linda Rhoades Shanock 3 , Xueqi Wen 1
Affiliation  

According to organizational support theory (OST), employees develop a general perception concerning the extent to which their work organization values their contribution and cares about their well-being (perceived organizational support, or POS). We explain OST and review empirical POS findings relevant to OST's main propositions, including new findings that suggest changes to OST. Major antecedents of POS include fairness, support from leaders, and human resource practices and work conditions, especially to the extent that employees perceive these as the discretionary choices of organizations. Among more recent findings, the average level of POS has modestly increased over the past three decades in the United States. Furthermore, POS appears to have stronger positive outcomes in Eastern cultures than Western cultures. Some additional promising recent areas of research on POS include trickle-down effects, POS of groups, and POS as relevant to creativity and innovation, positive emotional outcomes, and well-being.

中文翻译:


可以感知的组织支持:关心员工的重要性

根据组织支持理论(OST),员工对他们的工作组织重视自己的贡献并关心自己的福祉(感知的组织支持或POS)的程度形成了普遍的认识。我们将解释OST,并复习与OST主要主张相关的经验性POS发现,包括表明OST发生变化的新发现。POS的主要前提条件包括公平性,领导者的支持以及人力资源实践和工作条件,尤其是在员工将这些视为组织自行决定的选择的范围内。在最近的发现中,在过去的三十年中,美国的POS平均水平有所提高。此外,POS在东方文化中似乎比西方文化具有更强的积极成果。

更新日期:2020-04-21
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