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Can Teamwork Promote Safety in Organizations?
Annual Review of Organizational Psychology and Organizational Behavior ( IF 14.3 ) Pub Date : 2020-01-21 , DOI: 10.1146/annurev-orgpsych-012119-045411
Eduardo Salas 1 , Tiffany M. Bisbey 1 , Allison M. Traylor 1 , Michael A. Rosen 2
Affiliation  

In this review, we conceptualize teamwork as the linchpin driving safety performance throughout an organization. Safety is promoted by teams through various mechanisms that interact in a complex and dynamic process. We press pause on this dynamic process to organize a discussion highlighting the critical role played by teamwork factors in the engagement of safe and unsafe behavior, identifying five team-level emergent states that enable effective teamwork and safety: psychological safety, team trust, collective efficacy, shared mental models, and situation awareness. Additionally, we consider foundational conditions that support team-driven safety, the development of safety culture, and the importance of team safety climate in shaping performance. We discuss leveraging teams to generate safety and identify directions for future research investigating the relationship between teamwork and safety. Overall, we submit that researchers and practitioners would benefit from taking a systems perspective of safety by integrating principles of team science to better understand and promote safety in organizations.

中文翻译:


团队合作可以促进组织的安全吗?

在本文中,我们将团队合作概念化为整个组织提高安全绩效的关键。团队通过在复杂而动态的过程中进行交互的各种机制来提高安全性。我们在这个动态的过程上按一下暂停键,以组织讨论,以突出团队因素在参与安全和不安全行为中的关键作用,确定实现有效团队合作和安全的五个团队级别紧急状态:心理安全,团队信任,集体效能,共享的思维模式和态势感知。此外,我们考虑了支持团队驱动的安全性,安全文化发展以及团队安全氛围对塑造绩效的重要性的基础条件。我们讨论利用团队来产生安全性,并确定未来研究的方向,以调查团队精神与安全性之间的关系。总体而言,我们认为研究人员和从业人员将从系统安全角度出发,通过整合团队科学原理来更好地理解和促进组织中的安全,将会从中受益。

更新日期:2020-04-21
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