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Positive Emotions at Work
Annual Review of Organizational Psychology and Organizational Behavior ( IF 14.3 ) Pub Date : 2020-01-21 , DOI: 10.1146/annurev-orgpsych-012119-044908
Ed Diener 1, 2, 3, 4 , Stuti Thapa 5 , Louis Tay 5
Affiliation  

Positive organizational scholarship has led to a growing interest in the critical role of positive emotions for the lives of both workers and organizations. We review and integrate the different perspectives on positive emotions (i.e., positive valence, positive emotion regulation strategies, and positive adaptive function) and the four main mechanisms (i.e., cognition, affect, behavior, and physiology) that lead to positive organizational outcomes. There is growing evidence that positive emotions influence variables vital for workplace success such as positive beliefs, creativity, work engagement, positive coping, health, teamwork and collaboration, customer satisfaction, leadership, and performance. We additionally review dynamic features of positive emotions (i.e., intraindividual variability, reactivity, inertia, cycles, feedback loops) and their relation to psychological and work outcomes. Finally, we discuss additional questions and future directions for consideration.

中文翻译:


工作中的积极情绪

积极的组织奖学金已引起人们对积极情绪在工人和组织生活中的关键作用的日益增长的兴趣。我们回顾并整合了关于积极情绪(即积极价,积极情绪调节策略和积极适应功能)以及导致积极组织成果的四个主要机制(即认知,情感,行为和生理学)的不同观点。越来越多的证据表明,积极情绪会影响对工作场所成功至关重要的变量,例如积极信念,创造力,工作投入,积极应对,健康,团队合作和协作,客户满意度,领导能力和绩效。我们还会回顾积极情绪的动态特征(例如,个体内的变异性,反应性,惯性,周期,反馈循环)及其与心理和工作成果的关系。最后,我们讨论其他问题和未来的发展方向。

更新日期:2020-04-21
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