Mass emergencies increasingly pose significant threats to human life, with a disproportionate burden being incurred by older adults. Research has explored how mobile technology can mitigate the effects of mass emergencies. However, less work has examined how mobile technologies support older adults during emergencies, considering their unique needs. To address this research gap, we interviewed 16 older adults who had recent experience with an emergency evacuation to understand the perceived value of using mobile technology during emergencies. We found that there was a lack of awareness and engagement with existing crisis apps. Our findings characterize the ways in which our participants did and did not feel crisis informatics tools address human values, including basic needs and esteem needs. We contribute an understanding of how older adults used mobile technology during emergencies and their perspectives on how well such tools address human values.

中文翻译：

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了解危机信息技术在老年人中的使用

大规模紧急情况对人类生命构成的威胁日益严重，老年人承受的负担过重。研究探索了移动技术如何减轻大规模紧急情况的影响。然而，考虑到老年人的独特需求，很少有工作研究移动技术如何在紧急情况下为老年人提供支持。为了弥补这一研究空白，我们采访了 16 名最近有紧急疏散经验的老年人，以了解在紧急情况下使用移动技术的感知价值。我们发现对现有危机应用程序缺乏认识和参与。我们的研究结果描述了我们的参与者认为和不认为危机信息工具解决人类价值观的方式，包括基本需求和尊重需求。