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User behavior and user experience analysis for social network services
Wireless Networks ( IF 2.1 ) Pub Date : 2020-01-01 , DOI: 10.1007/s11276-019-02233-x
Rong Bao , Lei Chen , Ping Cui

The user behavior characteristics of mobile social network services are of guiding significance to the evaluation of user experience, and test cases and test scenarios should be designed according to user behavior characteristics. Current studies have heavily addressed the action sequence and the frequency distribution of user behavior. However, there is little research on the amount of user action triggered by the communication angle and the fluctuation of the user’s action communication performance under different scenarios. This paper analyzes the distribution of data concerning different user actions and tests the waiting time and success rate of different user actions in different scenes. The results suggest that the complex scenarios can consist of some typical user behaviors.

中文翻译:

社交网络服务的用户行为和用户体验分析

移动社交网络服务的用户行为特征对评估用户体验具有指导意义,应根据用户行为特征设计测试案例和测试场景。当前的研究已经集中讨论了用户行为的动作序列和频率分布。然而,在不同情况下,对于由交流角度触发的用户动作量以及用户动作交流性能的波动的研究很少。本文分析了不同用户动作的数据分布,并测试了不同场景下不同用户动作的等待时间和成功率。结果表明,复杂的场景可能包含一些典型的用户行为。
更新日期:2020-01-04
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