In this paper, we review the importance of effective communication in older adulthood, and ideas for promoting it. We focus on theoretical and applied work in two communicative encounters that have particular relevance for older adult health, i.e., interpersonal conflict and visits with a healthcare provider. Little applied work has aimed to adapt training protocols for older adults in these two areas. We will present training protocols we have developed in constructive conflict resolution for older adults, and on enhancing doctor-patient communication. We present these protocols to stimulate ideas on the part of the reader on how to further develop and refine training efforts for older adults in effective communication.

中文翻译：

---

促进与老年人的沟通：解决人际冲突和加强与医生互动的协议。

在本文中，我们回顾了有效沟通在成年老年人中的重要性以及促进这种沟通的想法。我们专注于与老年人健康特别相关的两次交流中的理论和应用工作，即人际冲突和与医疗保健提供者的拜访。很少的应用工作旨在针对这两个领域的老年人调整培训规程。我们将介绍我们开发的针对老年人的建设性冲突解决方案以及加强医患沟通的培训规程。我们提出这些协议是为了激发读者的思想，即如何在有效的沟通中进一步发展和完善针对老年人的培训工作。