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Predicting Older Adults' Perceptions about a Computer System Designed for Seniors.
Universal Access in the Information Society ( IF 2.1 ) Pub Date : 2014-09-07 , DOI: 10.1007/s10209-014-0383-y
Tracy L Mitzner 1 , Wendy A Rogers 1 , Arthur D Fisk 1 , Walter R Boot 2 , Neil Charness 2 , Sara J Czaja 3 , Joseph Sharit 4
Affiliation  

Although computer technology may be particularly useful for older adults (e.g., for communication and information access), they have been slower adopters than their younger counterparts. Perceptions about computers, such as perceived usefulness and perceived ease of use, can pose barriers to acceptance and universal access (Davis in MIS Q 13(3):319–340, 1989). Therefore, understanding the precursors to these perceptions for older adult non-computer users may provide insight into the reasons for their non-adoption. The authors examined the relationship between perceived usefulness and perceived ease of use of a computer interface designed for older users and demographic, technology experience, cognitive abilities, personality, and attitudinal variables in a sample of 300 non-computer-using adults between the ages 64 and 98, selected for being at high risk for social isolation. The strongest correlates of perceived usefulness and perceived ease of use were technology experience, personality dimensions of agreeableness and openness to experience, and attitudes. The emotional stability personality dimension was significantly correlated with perceived ease of use though not perceived usefulness. Hierarchical regression analysis revealed that attitudes (i.e., self-efficacy, comfort, and interest) remained predictive of perceptions of usefulness and ease of use when technology experience and personality variables were accounted for. Given that attitudes are more malleable than other variables, such as demographic and cognitive abilities, these findings highlight the potential to increase technology acceptance through positive experiences, appropriate training, and educational campaigns about the benefits of computers and other technologies.

中文翻译:

预测老年人对专为老年人设计的计算机系统的看法。

尽管计算机技术可能对老年人特别有用(例如,用于通信和信息访问),但他们的采用速度比年轻的同行慢。对计算机的感知,例如感知的有用性和感知的易用性,可能会对接受和普遍访问构成障碍(Davis in MIS Q 13(3):319–340, 1989)。因此,了解老年非计算机用户的这些看法的前身可以提供洞察他们不采用的原因。作者在 300 名 64 岁之间不使用计算机的成年人样本中研究了为老年用户设计的计算机界面的感知有用性和感知易用性与人口统计、技术经验、认知能力、个性和态度变量之间的关系和 98, 因处于社会孤立的高风险中而被选中。感知有用性和感知易用性的最强相关性是技术体验、宜人性和对体验开放的个性维度以及态度。情绪稳定性人格维度与感知易用性显着相关,但与感知有用性无关。分层回归分析表明,当考虑到技术经验和个性变量时,态度(即自我效能、舒适度和兴趣)仍然可以预测有用性和易用性的感知。鉴于态度比其他变量(例如人口统计和认知能力)更具可塑性,这些发现强调了通过积极的经验、适当的培训来提高技术接受度的潜力,
更新日期:2014-09-07
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