Emotional intelligence (EI) involves the ability to carry out accurate reasoning about emotions and the ability to use emotions and emotional knowledge to enhance thought. We discuss the origins of the EI concept, define EI, and describe the scope of the field today. We review three approaches taken to date from both a theoretical and methodological perspective. We find that Specific-Ability and Integrative-Model approaches adequately conceptualize and measure EI. Pivotal in this review are those studies that address the relation between EI measures and meaningful criteria including social outcomes, performance, and psychological and physical well-being. The Discussion section is followed by a list of summary points and recommended issues for future research.

中文翻译：

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人类能力：情商。

情绪智力（EI）包括对情绪进行准确推理的能力，以及利用情绪和情绪知识来增强思维的能力。我们讨论EI概念的起源，定义EI，并描述当今领域的范围。我们从理论和方法两个角度回顾了迄今为止采取的三种方法。我们发现，特定能力和集成模型方法可以充分地概念化和衡量EI。这篇综述的重点是那些研究EI测量与有意义的标准（包括社会成果，绩效以及心理和身体健康）之间关系的研究。讨论部分后面是摘要点列表和建议的问题，以供将来研究。