Quality improvement (QI) methods have been used in many industries to improve performance and outcomes. This chapter reviews key QI concepts and their application to public health emergency preparedness (PHEP). We conclude that for QI to flourish and become standard practice, changes to the status quo are necessary. In particular, public health should build its capabilities in QI, enhance implementation, and align incentives to facilitate use of QI.

中文翻译：

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公共卫生应急准备中的质量改进。

质量改进（QI）方法已在许多行业中用于改善绩效和成果。本章回顾了QI的关键概念及其在公共卫生应急准备（PHEP）中的应用。我们得出结论，为使QI蓬勃发展并成为标准做法，有必要改变现状。特别是，公共卫生应增强其在QI中的能力，加强实施，并调整激励措施以促进QI的使用。