Even though considerable progress regarding the technical perspective on modeling and supporting business processes has been achieved, it appears that the human perspective is still often left aside. In particular, we do not have an in-depth understanding of how process models are inspected by humans, what strategies are taken, what challenges arise, and what cognitive processes are involved. This paper contributes toward such an understanding and reports an exploratory study investigating how humans identify and classify quality issues in BPMN process models. Providing preliminary answers to initial research questions, we also indicate other research questions that can be investigated using this approach. Our qualitative analysis shows that humans adapt different strategies on how to identify quality issues. In addition, we observed several challenges appearing when humans inspect process models. Finally, we present different manners in which classification of quality issues was addressed.

中文翻译：

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人类如何检查BPMN模型：一项探索性研究。

尽管在建模和支持业务流程的技术观点方面已经取得了很大的进步，但是似乎仍然没有考虑到人类的观点。特别是，我们对人类如何检查过程模型，采取何种策略，出现哪些挑战以及涉及哪些认知过程没有深入的了解。本文有助于实现这种理解，并报告了一项探索性研究，旨在调查人类如何在BPMN过程模型中识别和分类质量问题。提供初步研究问题的初步答案，我们还指出可以使用此方法进行调查的其他研究问题。我们的定性分析表明，人类在识别质量问题时会采用不同的策略。此外，我们观察到人们检查流程模型时出现了一些挑战。最后，我们提出了解决质量问题分类的不同方式。