A contemporary orientation of the hospital experience model must encompass the clients' religious-spiritual dimension. The objective of this paper is to share a previous experience, highlighting at least five reasons hospitals should invest in this direction, and an equal number of steps required to achieve it. In the first part, the text discourses about five reasons to invest in religious-spiritual support programs: 1. Religious-spiritual wellbeing is related to better health; 2. Religious-spiritual appreciation is a standard for hospital accreditation; 3. To undo religious-spiritual misunderstandings that can affect treatment; 4. Patients demand a religious-spiritual outlook from the institution; and 5. Costs may be reduced with religious-spiritual support. In the second part, the text suggests five steps to implement religious-spiritual support programs: 1. Deep institutional involvement; 2. Formal staff training; 3. Infrastructure and resources; 4. Adjustment of institutional politics; and 5. Agreement with religious-spiritual leaders. The authors hope the information compiled here can inspire hospitals to adopt actions toward optimization of the healing experience.

中文翻译：

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医院的宗教/精神支持计划-五个“为什么”和五个“如何”。

医院体验模式的当代定位必须涵盖客户的宗教精神层面。本文的目的是分享以前的经验，重点强调医院应在这一方向上进行投资的至少五个原因，以及实现该目标所需的相同步骤。在第一部分中，文章论述了投资宗教-精神支持计划的五个原因：1.宗教-精神健康与更好的健康有关；2.宗教和精神上的赞赏是医院认证的标准；3.消除可能影响治疗的宗教精神误解；4.患者要求机构提供宗教信仰方面的看法；5.通过宗教精神上的支持可以降低成本。在第二部分中 案文提出了实施宗教精神支持计划的五个步骤：1.深入的机构参与；2.正式的人员培训；3.基础设施和资源；4.调整体制政治；5.与宗教精神领袖达成协议。作者希望这里收集的信息可以激励医院采取行动，以优化治疗经验。