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Sketching Awareness: A Participatory Study to Elicit Designs for Supporting Ad Hoc Emergency Medical Teamwork.
Computer Supported Cooperative Work ( IF 2.0 ) Pub Date : 2014-07-22 , DOI: 10.1007/s10606-014-9210-5
Diana Kusunoki 1 , Aleksandra Sarcevic 1 , Zhan Zhang 1 , Maria Yala 1
Affiliation  

Prior CSCW research on awareness in clinical settings has mostly focused on higher-level team coordination spanning across longer-term trajectories at the department and inter-department levels. In this paper, we offer a perspective on what awareness means within the context of an ad hoc, time- and safety-critical medical setting by looking at teams treating severely ill patients with urgent needs. We report findings from four participatory design workshops conducted with emergency medicine clinicians at two regional emergency departments. Workshops were developed to elicit design ideas for information displays that support awareness in emergency medical situations. Through analysis of discussions and clinicians’ sketches of information displays, we identified five features of teamwork that can be used as a foundation for supporting awareness from the perspective of clinicians. Based on these findings, we contribute rich descriptions of four facets of awareness that teams manage during emergency medical situations: team member awareness, elapsed time awareness, teamwork-oriented and patient-driven task awareness, and overall progress awareness. We then discuss these four awareness types in relation to awareness facets found in the CSCW literature.

中文翻译:

草绘意识:参与设计以支持特设紧急医疗团队的设计。

CSCW先前关于临床环境意识的研究主要集中在跨部门和跨部门的长期轨迹的高层团队协调。在本文中,我们提供了一个观点,即在特定情况下意识是什么意思,针对需要紧急和重症患者的团队,提供对时间和安全至关重要的医疗环境。我们报告了在两个地区急诊科与急诊医学临床医生进行的四个参与性设计研讨会的结果。开发了研讨会以引出信息显示的设计思想,以支持在紧急医疗情况下的意识。通过对讨论的分析和临床医生的信息显示草图,我们确定了团队合作的五个功能,这些功能可以用作从临床医生的角度支持意识的基础。基于这些发现,我们对团队在紧急医疗情况下管理的四个方面的意识进行了丰富的描述:团队成员意识经过时间意识团队精神-面向和病人-驱动任务的认识,并全面进步的意识。然后,我们讨论与CSCW文献中的意识方面有关的四种意识类型。
更新日期:2014-07-22
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