Voluntariness is recognized as an important influence on individual and collective technology acceptance. We conducted a comprehensive review of this literature and identified a rich set of voluntariness concepts and methods of operationalization. However, while considerable empirical evidence is reported in the literature, our review also revealed inconsistent results concerning the relationship between voluntariness and other concepts. Against that backdrop, we synthesized the literature into three types of voluntariness – perceived, intended and realizable voluntariness (RVOL), and showed how prior literature had not adequately accounted for RVOL. Moreover, we examined the multiple mechanisms that influence voluntariness and created a model to describe how to advance new knowledge about the important relationships among the three types of voluntariness and between voluntariness and user behavior. We argue that these concepts and relationships may help advance our knowledge of how a new technology is used individually and collectively in organizations.

中文翻译：

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自愿使用信息技术：文献分析与综合

自愿性被认为是对个人和集体技术接受的重要影响。我们对这些文献进行了全面审查，并确定了一套丰富的自愿性概念和操作方法。然而，虽然文献中报告了大量经验证据，但我们的审查也揭示了关于自愿性与其他概念之间关系的不一致结果。在这种背景下，我们将文献合成为三种类型的自愿性——感知的、有意的和可实现的自愿性 (RVOL)，并展示了先前的文献如何没有充分考虑 RVOL。而且，我们研究了影响自愿性的多种机制，并创建了一个模型来描述如何推进有关三种自愿性之间以及自愿性与用户行为之间的重要关系的新知识。我们认为，这些概念和关系可能有助于增进我们对新技术如何在组织中单独和集体使用的了解。