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Transparency, openness and privacy among software professionals: discourses and practices surrounding use of the digital calendar
Journal of Computer-Mediated Communication ( IF 7.432 ) Pub Date : 2023-06-29 , DOI: 10.1093/jcmc/zmad015
Vanessa Ciccone 1
Affiliation  

Research on the groupware calendar system (GCS) has sought to understand its situated use in workplace contexts, revealing insights around design, culture, and self-understanding. A critical look at how knowledge workers use the GCS, and conceptualize of this use, reveals often overlooked sociotechnical values that figure prominently in workers’ lives. At a time when the public–private entanglement has become top-of-mind, this article adds to research on the GCS and professional subjectivity. It shows how organizational values circulate through use of the GCS and explores how hierarchy is negotiated on it, in part through design. It finds that senior-level workers are afforded opportunities to make their calendars private, while nonsenior workers are met with frustration when doing so. The article draws from a multi-sited ethnography, focusing on interviews with software workers in Canada. Findings suggest that the logistical functions of the GCS shape the affective dimensions related to its use.

中文翻译:

软件专业人员的透明度、开放性和隐私性:围绕数字日历使用的讨论和实践

对群件日历系统 (GCS) 的研究试图了解其在工作场所环境中的使用情况,揭示有关设计、文化和自我理解的见解。批判性地审视知识工作者如何使用 GCS,并对这种使用进行概念化,揭示了在工作者生活中经常被忽视的社会技术价值观。在公私纠葛成为人们关注的焦点之际,本文增加了对GCS和职业主体性的研究。它展示了组织价值观如何通过使用 GCS 进行传播,并探讨了如何在其中部分通过设计来协商层级结构。研究发现,高级员工有机会将自己的日历设为私有,而非高级员工在这样做时会感到沮丧。这篇文章取自多地点的民族志,重点采访加拿大的软件工作者。研究结果表明,GCS 的后勤功能塑造了与其使用相关的情感维度。
更新日期:2023-06-29
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